Pursue an impactful journey with United as a Senior Account Manager. Focus on relationship management, customer retention, and operational excellence to maximize success across your territory.
This critical role requires a seasoned qualified to nurture trust-based customer interactions and address operational challenges. As a strategic leader, you will guide your team in optimizing talent acquisition and ensuring high service standards while fostering business growth through the management of regional performance metrics.
Key Responsibilities:
• Build lasting partnerships by ensuring quality customer service
• Collaborate with talent acquisition for effective hiring processes
• Drive proactive store engagement to resolve performance issues




• Oversee financial planning and cost management strategies
• Conduct regular reviews with key stakeholders across the territory
Requirements:
• Degree in Business Administration or similar
• Minimum of 10 years in operational management
• 5+ years in the Janitorial industry experience
• High-level communication and active listening skills
• Proven ability to work under pressure and solve problems
Lead transformative changes in customer experience and operational efficiency as part of United’s success.
#J-18808-Ljbffr

📌 Strategic Senior Account Manager Role (Kelowna)
🏢 United Services Group
📍 Kelowna