Elevate the automotive service experience as an Automotive Service Consultant at Lexus Downtown. This in-person role focuses on customer satisfaction and service excellence.

At Lexus

Downtown, part of Downtown AutoGroup, you will become a trusted advisor to our guests. Your key responsibilities include understanding service needs, managing work orders, and facilitating excellent communication between customers and technicians. This position enables you to create loyal relationships with customers while ensuring their vehicles remain in optimal condition. Key Responsibilities:

- Interact with customers to establish service expectations
- Clearly communicate services and recommendations
- Manage the preparation of work orders meticulously




- Liaise with technicians to meet service needs
- Conduct post-service follow-ups with customers

Requirements:

- 2-3 years of relevant experience in automotive service
- Solid grasp of repair processes and vehicle maintenance
- Excellent interpersonal and communication skills
- Proven history of successful upselling techniques
- High level of organizational skills in task management

Leverage your skills and passion for the automotive industry as part of the Lexus Downtown team to enhance guest experiences.

📌 Automotive Service Consultant - Lexus Downtown (Toronto)
🏢 Downtown AutoGroup
📍 Toronto