Join the AWS team as an Enterprise Support Manager, focusing on customer engagement and technical leadership. Utilize your background to support executive-level clients and enhance service processes. As an Enterprise Support Manager at AWS, you will oversee technical teams while ensuring top-tier customer service for senior executives.

Your wide-ranging experience, including systems administration and software development, is vital for addressing customer challenges and improving support processes. AWS values diverse experiences, so even non-traditional backgrounds are encouraged to apply. Key Responsibilities:

- Manage and guide technical support teams
- Drive improvements in service delivery processes
- Communicate effectively with executives and clients
- Foster relationships to understand customer needs
- Leverage AWS services to solve technical issues

Requirements:

- 4+ years of managing technical teams
- 5+ years of customer engagement experience
- Involvement with enterprise software sectors
- Knowledge in technical account or consulting
- Experience with AWS or comparable cloud technologies

Bring your technical expertise and customer focus to AWS for impactful cloud solutions.

📌 AWS Enterprise Support Management Role (Vancouver)
🏢 Amazon
📍 Vancouver