Become a Senior Client Engagement Specialist with Vistera Technologies and Spraggs Business Advisory in Coquitlam, BC. This full time position is dedicated to driving client satisfaction and account expansions.

In this role, you will be the go-to representative for managing valuable client relationships across Vistera and Spraggs. Your focus will be on providing exceptional onboarding experiences and ongoing support. You'll track client usage and satisfaction, address escalations swiftly, and identify prospects for further engagement and growth.

Key Responsibilities
Lead onboarding experiences for Vistera and Advisory clients
Develop a deep understanding of client needs
Proactively monitor client engagement and health
Manage renewal processes with embedded value communication
Analyze and report on client feedback for strategy alignment

Requirements
At least three years in client success or management
Demonstrable success in nurturing client relations
Proficient in multi-service engagement strategies
Experience with CRM systems, including Zoho
Familiarity with small business client dynamics

Employ your client expertise to enhance the overall service experience at Vistera Technologies and Spraggs.

📌 Senior Client Engagement Specialist Vistera Technologies Coquitlam
🏢 Vistera
📍 Coquitlam