Join ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia, and elevate customer satisfaction through effective service operations. Coordinate technician schedules and customer inquiries for seamless service delivery. In this office-based role, you will report to the Commercial Service Manager and be a key player in ensuring a high standard of customer service.
Candidates must possess exceptional organizational skills alongside experience in service coordination or customer service. You’ll adapt quickly to changing priorities and contribute positively to a quick-paced service setting. Key Responsibilities:
Answer calls and emails professionally as primary customer contact
Schedule and coordinate service calls efficiently for technicians
Maintain accurate records in field service management systems
Monitor technician workloads to ensure timely service responses
Coordinate procurement of materials and generate invoices Requirements:
Experience in service coordination or administrative roles
Robust organizational and communication skills
Ability to manage high-pressure situations effectively
Proficiency in service management software is a plus
Excellent attention to detail and decision-making skills Use your organizational prowess and customer service skills to enhance client satisfaction at ASSA ABLOY.
📌 Service Coordinator In Port Coquitlam
🏢 ASSA ABLOY Group
📍 Port Coquitlam
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