Be a part of Performance Auto Group as a BDC Service Representative. This role emphasizes exceptional customer interaction and service appointment management for optimal client experience. Working in St. Catharines, you will engage with customers through effective communication channels, address inquiries, and coordinate service appointments. The ideal candidate will thrive in a quick-paced environment, consistently enhancing customer relations. Key Responsibilities:

- Handle customer inquiries through various communication methods
- Schedule and manage service retention appointments
- Provide support to Service, Parts, and Sales departments
- Maintain accurate communication logs
- Process warranty claims efficiently

Requirements:

- High School Diploma or GED is mandatory
- 1-2 years of experience in a dealership setting preferred
- Exceptional service and communication skills required
- Valid Ontario Driver's License needed
- Capability to work under pressure and attention to detail

Bring your passion for customer service to Performance Auto Group in St. Catharines.

📌 BDC Service Role at Performance Auto Group (St. Catharines)
🏢 Performance Cars
📍 St. Catharines