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Our financial services client is seeking a Customer Service Representative to repair wire payments and process international fund transfers

Location: Montreal - Hybrid

*Will require Typing Test

Join a high-performing back-office team supporting global payment operations within a leading banking environment. The role ensures the accurate and timely repair of electronic wire payments, correction of route errors, and precise currency handling across international transactions. This is a productivity-driven function requiring strong attention to detail and speed as part of a team completing daily processing targets.

Must Haves

- Minimum typing speed of 50 words per minute with high accuracy
- Back-office processing of wire payments and electronic fund transfers
- Demonstrated work ethic and willingness to learn
- Post-secondary degree highly preferred

Nice to Have

- Previous customer service representative experience within banking
- Knowledge of global geography and currencies

Responsibilities

- Repair wire payment transactions with accuracy and speed
- Ensure payments process correctly through internal systems
- Receive multi-currency payments and align funds to correct accounts
- Process daily payment queues to meet end-of-day deadlines
- Collaborate with team members across Montreal and Mississauga locations

📌 Bilingual Branch Floater/Lead - Permanent Full-Time - Montreal, QC
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