Elevate customer experiences at TD as a French bilingual Contact Center Representative. Engage clients, resolve inquiries, and deliver exceptional service while developing your skills in a rewarding environment. This role in Brossard, Quebec requires robust communication skills in both French and English.
You will support the Personal & Commercial Banking sector by addressing customer needs, resolving their concerns, and providing product knowledge. This position focuses on enhancing service quality and contributing to team success through collaboration. Key Responsibilities:
- Deliver exceptional customer service during each client interaction
- Identify customer solutions and cross-sell banking products
- Complete various financial transactions accurately
- Ensure timely responses to customer inquiries
- Promote internal banking capabilities and services
Requirements:
- High School diploma or degree preferred
- 1+ years of customer service experience
- Fluency in French and English
- Understanding of banking products and services
- Ability to work collaboratively in a team environment
Bring your customer-centric approach and bilingual skills to make a meaningful impact for TD clients.
📌 Bilingual Customer Service Representative in Brossard
🏢 TD
📍 Brossard