Elevate your career as a Bilingual Customer Service Professional in Montreal, QC with a top banking client. This hybrid role requires superb communication skills and customer service expertise. Our client is looking to fill eight contract positions for a year, with the potential for extension or transition to permanent roles.

You will manage customer inquiries via phone and email, addressing needs related to banking products. A strong focus on interpersonal skills, technical capabilities, and problem-solving will be essential for success. Key Responsibilities:

- Handle inbound customer inquiries via phone and email
- Navigate various administrative systems seamlessly
- Provide exceptional customer support and problem-solving
- Communicate effectively in English and French
- Attend training sessions and adapt to customer demands

Requirements:

- 3+ years in customer service or related field
- Call center experience, preferably in banking
- Bachelor's degree required
- Tech-savvy with strong research skills
- Solution-driven mindset and attention to detail

Excel in a energetic environment while delivering top-notch customer service in this bilingual role.

📌 Bilingual Customer Service Professional Montreal
🏢 IFG International Financial Group
📍 Montreal