Elevate customer service excellence as a Bilingual Customer Experience Representative. Support international clientele with professionalism and efficiency while managing arrivals and departures seamlessly. Join our team to provide high standards of service tailored to our clients’ needs.

In this role, you will ensure courteous coordination between customers and line service agents, assisting with fueling, catering, and accommodation requests. A focus on problem-solving, communication, and multitasking is essential for success. Key Responsibilities:

- Deliver high-quality service to customers
- Coordinate aircraft arrivals and departures efficiently
- Assist with fueling, catering, and hangar space
- Manage hotel, transportation, and other accommodations
- Enhance communication between clients and service agents

Requirements:

- Customer support experience with complex issues
- Fluent in French and English, written and spoken
- Solid communication and interpersonal skills
- Proficiency in Microsoft Office applications
- Ability to manage multiple tasks simultaneously

Bring your passion for customer service and communications to create memorable experiences for our clients.

📌 Bilingual Customer Experience Representative (Quebec City)
🏢 Starlink Aviation
📍 Quebec City