Language:
Fluency in English and French, written and spoken, required
Background Check Requirement:
Criminal background check and employment references required
About the Opportunity
Join a well-established professional services firm as a Bilingual Receptionist, where you’ll be the first point of contact for clients, visitors and business partners.
Working alongside the administrative team and closely with managers, you’ll help create a welcoming, organized experience while supporting individuals who may be navigating challenging financial circumstances. This is a great chance for someone who brings professionalism, empathy and initiative to a busy front-office environment.
What’s In It for You
Fully covered health and dental benefits, paid time off, five additional sick days and on-site parking. You’ll receive hands‑on training from an experienced administrative team in a workplace known for long employee tenure.
Your Responsibilities
- You’ll answer incoming calls, greet visitors and manage email and fax communications in English and French.
- You’ll schedule and reschedule appointments and coordinate daily schedules.
- You’ll receive, record and process client payments while maintaining accurate client information.
- You’ll prepare client and creditor documentation and support administrative processes related to insolvency files.
- You’ll manage incoming and outgoing mail, courier arrangements, filing and office documentation.
- You’ll order office and kitchen supplies and provide general administrative support.
Skills and Qualifications
- 3+ years of receptionist or administrative experience.
- Fluency in written and spoken English and French is required.
- Excellent organizational, multitasking and attention-to-detail skills.
- Strong judgment and discretion when working with confidential client information.
- A calm, empathetic approach to conflict resolution and client interactions.
- A proactive, committed and collaborative mindset, with the confidence to take initiative.
Note from the Hiring Manager
“We’re looking for someone who takes initiative, stays organized and genuinely enjoys being part of a team. This role is often the first connection our clients have with us, so being able to stay calm, professional and compassionate, even during difficult conversations, really matters.”
📌 Bilingual Receptionist (Ottawa)
🏢 Altis
📍 Ottawa