Join LGI Healthcare Solutions as a Bilingual Technical Support Specialist, where your dedication will enhance customer experiences through technical understanding and empathy. Engage with clients seamlessly in both French and English. As a key point of contact, you will ensure smooth communication with customers, guiding them through technical issues with clarity and patience.

Your role will require a background in computer science and a minimum of one year’s experience in a customer-focused technical support position. A passion for artificial intelligence will set you apart in this dynamic setting. Key Responsibilities:

- Engage with customers through proactive and empathetic communication
- Simplify technical concepts for non-technical users




- Maintain meticulous documentation of customer interactions
- Escalate issues as needed to technical specialists
- Provide insightful product usage recommendations

Requirements:

- Degree in computer science or related discipline
- Experience in technical support (1-3 years preferred)
- Fluency in French and proficiency in English
- Expertise in Windows, with knowledge of Linux or Solaris preferred
- Strong interpersonal and active listening abilities

Harness your technical skills to empower healthcare professionals at LGI as a Bilingual Technical Support Specialist.

📌 Bilingual Technical Support Specialist (Montreal)
🏢 Lgi-Healthcare-Solutions-Sant
📍 Montreal