Drive effective collections as a Billing Collections Associate tasked with resolving outstanding receivables. This role is centered on maintaining customer accounts and documenting payment statuses accurately. As a vital part of the team, you will engage directly with customers to discuss overdue payments and explore the reasons for delays.

This position involves managing accounts for up to 5 years and requires a methodical approach to ensure timely payments are processed. You'll ensure comprehensive follow-up on open disputes while actively resolving billing discrepancies. Key Responsibilities:

- Gather details from customers about overdue accounts
- Accurately post payment amounts to customer accounts
- Maintain clear documentation of collection processes




- Review and monitor assigned accounts regularly
- Address payment issues with internal and external customers

Requirements:

- High School Diploma or GED is strongly preferred
- Experience in collections ranging from 2 to 5 years
- Certification in specialized skills may be required
- Effective communication and problem-solving abilities
- Knowledge of billing and payment terms

Enhance your career in financial management while supporting customer satisfaction through proactive collections efforts.

📌 Billing Collections Associate Position (Langley)
🏢 White Cap
📍 Langley