Enhance payment systems as a Business Analyst with Manulife Bank in Toronto, Ontario. Engage in technology initiatives focusing on real-time payments and customer experiences within a hybrid work model.

The Business

Analyst plays a crucial role in defining technical requirements for payment processing at Manulife Bank. Collaborate closely with engineering, product, and business teams to ensure scalable solutions. You will analyze end-to-end payment flows, document requirements, and test APIs to improve digital interaction. Key Responsibilities:

- Analyze end-to-end payment flows with a focus on RTR
- Collaborate with stakeholders to define payment requirements
- Validate integration with payment systems and platforms
- Create detailed data mapping documents for transactions
- Develop HTML email templates for customer communications

Requirements:

- Over 5 years of experience as a Business Analyst
- Solid knowledge of API analysis and testing tools
- Excellent problem-solving and communication skills
- Ability to create process maps and workflows
- Familiarity with SQL for troubleshooting payment issues

Drive meaningful payment solutions and enhance customer journey experiences at Manulife Bank.

📌 Business Analyst for Payment Solutions (Toronto)
🏢 Manulife
📍 Toronto