Drive client success as a Mid-Market Account Manager with Dialogue in Montreal, Canada. Build valuable relationships and implement strategic solutions that enhance client engagement and satisfaction. As a trusted advisor reporting to the Manager of Account Management, you will influence client retention and growth.
Your role will focus on managing renewals and creating actionable plans to meet clients' objectives. Collaborate with cross-functional teams to ensure best practices and continuous improvement throughout our processes. Key Responsibilities:
Develop and maintain robust client relationships for satisfaction
Create account performance materials and curated action plans
Implement effective renewal strategies to achieve retention goals
Manage end-to-end sales for upsell and cross-sell prospects
Collaborate with internal teams to mobilize client feedback Requirements:
2+ years in account management or client services
Proven success in relationship building and advisory roles
Solid project leadership and stakeholder mobilization skills
Experience with Human Resources or Finance departments
Familiarity with Salesforce or insurance industry preferred Elevate client experiences through strategic account management and relationship building at Dialogue in Montreal.
📌 Mid Market Account Manager At Dialogue Montreal
🏢 Dialogue
📍 Montreal
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