Become the first point of virtual contact as a Member Service Agent for Brunswick Credit Union. Focus on building robust member relationships through delivering quality advice and facilitating service. In this remote/hybrid Member Service Agent role, you will utilize advanced communication skills and product knowledge to support members effectively.

Your expertise will be pivotal in cross-selling services, analyzing customer needs, and conducting outbound calls to enhance member engagement. Join a team that values relationship-building and ensures member satisfaction at every interaction. Key Responsibilities:
Actively promote products through cross-selling and education
Participate in sales and marketing campaigns




Analyze member needs to recommend financial solutions
Process non-cash transactions and open accounts
Conduct proactive outreach for retention and growth Requirements:
High School diploma or equivalent
1 year related experience in member services
Proficient in Microsoft Office 365 applications
Advanced knowledge of financial products
Solid analytical and problem-solving skills Drive member satisfaction and business growth while delivering exceptional service and support with Brunswick Credit Union.

📌 Member Service Agent Remote/hybrid Fredericton
🏢 Brunswick Credit Union
📍 Fredericton