Become a vital part of CGIC as a Hybrid Claims Representative I, focusing on auto claims. Engage clients with your exceptional service skills while working two days in the office. As a full-time employee in the Claims Response Centre, you will investigate, negotiate, and settle claims efficiently.

Your role emphasizes professional client interactions and creative solutions which align with CGIC’s commitment to client service excellence. You will contribute to a positive culture, ensuring resolution of claims that meet industry standards and client satisfaction. Key Responsibilities:
Investigate and evaluate service claims for settlement
Review policy wordings to apply relevant coverage
Communicate proactively with clients and stakeholders




Negotiate settlements to optimize recovery opportunities
Deliver exceptional client service in every interaction Requirements:
Experience in insurance or client-focused service
Robust verbal and written communication skills
Critical thinking and problem-solving abilities
Technology-savvy with excellent computer skills
Desire to pursue Chartered Insurance Qualified designation Utilize your expertise in client service and negotiation to support CGIC’s mission and serve diverse clients effectively.

📌 Hybrid Claims Representative At Cgic Ottawa
🏢 Co-operators
📍 Ottawa