16 Sep
|
Manpower
|
Bridgewater
16 Sep
Manpower
Bridgewater
Become the Onsite Program Manager with our client, collaborating closely with site management to enhance operational excellence. Leverage your problem-solving skills to address client needs effectively. In this pivotal role, you will serve as a liaison between Manpower, the customer, and Field Operations.
With a focus on continuous process improvement, you'll engage in activities that facilitate contract compliance and fulfill service-level agreements. Your leadership will guide a dedicated team, ensuring they meet client expectations while driving quality and satisfaction. Key Responsibilities:
Coordinate and develop operational support activities
Provide process improvement recommendations consistently
Act as escalation point for customer concerns
Monitor audit compliance and contract adherence
Deliver timely reports on program performance Requirements:
Bachelor's degree or equivalent experience
5 years in operations or sales roles
Staffing industry experience preferred
Expertise in call center management is a plus
Exceptional communication and negotiation skills Drive customer satisfaction and enhance operational efficiency as an Onsite Program Manager.
📌 Onsite Program Manager Role Bridgewater
🏢 Manpower
📍 Bridgewater