Upshop is seeking an Implementation Consultant to enhance client success with their SaaS platform in retail operations. This role emphasizes consultative advisory, technical problem-solving, and effective customer engagement. As an Implementation Consultant at Upshop, you will lead implementation projects, engaging directly with customers to align business processes with solution configurations.

This role demands expertise in retail operations and robust communication skills to ensure optimal solution adoption and customer satisfaction. Key Responsibilities:
Serve as primary customer contact during implementation projects
Conduct discovery sessions to assess customer needs
Facilitate workshops and training sessions for stakeholders
Support change management initiatives for sustainability
Document configurations and validate solution alignment Requirements:
Bachelor’s degree or equivalent experience
3+ years in software implementation or consulting
Robust communication and stakeholder-management skills
Ability to manage multiple projects simultaneously
Willingness to travel up to 25% Become a trusted advisor to customers, leveraging your expertise to drive successful implementations with Upshop.

📌 Implementation Consultant For Retail Solutions Mississauga (Canada)
🏢 Upshop
📍 Canada