Become a key player at Groupe DMS as the Lead for Technical Operations and Client Success in Ville Saint-Laurent. Drive impactful technology decisions and client relationships in this senior role. Groupe DMS seeks an experienced professional to enhance its senior team.
The role requires extensive IT knowledge and skills in project management and client communication. As a senior contact for key clients, you will help translate business needs into effective technology solutions with a focus on project delivery and client satisfaction. Key Responsibilities:
Serve as the primary technical lead for key client accounts
Cultivate solid relationships with decision-makers and stakeholders
Manage technology initiatives from inception to completion
Coordinate technical resources and vendors for project execution
Mentor team members and improve service processes Requirements:
Minimum 5 years of relevant IT experience
Fluent in French and English, both spoken and written
Solid experience with Microsoft settings and networking
Robust client management and project leadership skills
Valid driver's license for client site visits Enhance your expertise in technology and client success while leading impactful projects at Groupe DMS.
📌 Lead Technical Operations & Client Success Laval
🏢 Bilinguallink
📍 Laval
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