Join Capgemini as a Production Support Site Reliability Engineer and lead efforts in maintaining system performance and resilience. Your background in cloud infrastructure and incident management will be crucial to this mission. Capgemini is looking for a Production Support Engineer to enhance its Commercial Line of Business operations.

The ideal candidate possesses extensive experience in production support, incident response, and automation practices. This position focuses on proactive monitoring and effective collaboration with cross-functional teams to ensure high system availability and performance. Key Responsibilities:

- Develop and maintain incident monitoring systems
- Troubleshoot and resolve service outages quickly
- Automate processes to increase efficiency
- Analyze infrastructure and capacity planning
- Document processes to ensure clarity and compliance

Requirements:

- 8+ years in production support experience
- Solid knowledge of OCP and Windows
- Skills in scripting (Shell, Python, PowerShell)
- Experience with cloud services and databases
- Understanding of disaster recovery protocols

Utilize your skills to optimize production environments at Capgemini, contributing to enhanced operational success.

📌 Capgemini Production Support SRE Role (Toronto)
🏢 Capgemini
📍 Toronto