Education: Secondary (high) school graduation certificate
Experience: Experience an asset
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset

Work setting
Hotel, motel, resort

Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls




Provide customer service

Computer and technology knowledge
Multi-line switchboard
Word processing software
Central reservation system (CRS)
Internet

Security and safety
Bondable

Work conditions and physical capabilities
Attention to detail
Quick-paced setting
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Dependability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Screening questions
Are you available to start on the date listed in the job posting?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options
Early morning
Evening
Shift
Morning
Night

Employment terms options
Day
Weekend

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