Drive client success at HUB as an Auto Insurance Retention Specialist. Utilize your expertise to advise clients on optimal auto insurance choices and nurture lasting relationships over the phone. As a key player in our Connect Centers, you will bring at least one year of auto insurance experience to the table.
Solid communication skills and computer proficiency are essential to deliver a stellar customer experience. This role demands creativity in offering diverse ICBC and private insurance products while achieving performance targets. Key Responsibilities:
Develop client relationships through effective communication
Provide renewals, transfers, and cancellations for auto insurance
Document client interactions to enhance service accuracy
Manage inbound and make outbound calls for retention
Upsell additional insurance products when applicable Requirements:
Minimum of 1 year auto insurance experience
Level 1 Insurance License is mandatory
Solid detail orientation and communication skills
Customer service or call center experience preferred
High school diploma or equivalent Enhance client retention and drive sales success in this pivotal auto insurance role at HUB.
📌 Hub Auto Insurance Retention Specialist Nanaimo
🏢 HUB International
📍 Nanaimo
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