Join Canada Life as a Customer Service Specialist, where your bilingual skills will support diverse applicants in both English and French. This full-time role centers on accuracy and professionalism in medical information discussions.
As part of the Creditor Underwriting Call Centre team, you will handle numerous calls to collect medical disclosures and assist with insurance processes. Enjoy a structured work setting while improving the well-being of Canadians through your contributions.
Key Responsibilities:
• Efficiently manage high call volumes daily
• Speak with applicants to obtain necessary medical information
• Document all medical data accurately
• Collaborate with underwriters for clarity on applications
• Uphold professionalism and confidentiality in all interactions
Requirements:
• Fluent in English and French
• Previous experience in call centre or healthcare settings
• Completed courses in medical terminology
• Excellent attention to detail and listening skills
• Proven commitment to confidentiality in handling data
Leverage your bilingual and medical expertise in this vital role at Canada Life.
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📌 Customer Service Specialist with Canada Life (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London