Job Overview

We are looking for a friendly, reliable, and responsible Cashier/Customer Service Representative to join our vape retail store. The ideal candidate should be comfortable helping customers, learning about different vape products, handling cash and POS transactions, and keeping the store clean and organized.

This position is a positive fit for someone who communicates well, pays attention to detail, and can work independently when needed. Previous vape or retail experience is an asset, but product knowledge can be learned with training.

Duties
Greet customers and provide friendly, professional customer service
Ask for and verify valid ID when required
Help customers with product questions and recommendations based on the products available in store
Learn about different vape devices, disposables, flavours, nicotine strengths, coils, pods, and accessories
Explain product features, compatibility, and proper use clearly to customers
Operate the POS system and accurately process cash, debit, credit, and other payments
Handle cash responsibly and provide correct change
Restock shelves and keep products organized
Receive recent stock, check deliveries, and help organize inventory
Keep the sales counter, shelves, and store clean and presentable




Answer phone calls professionally and assist with general customer inquiries
Recommend suitable additional products when appropriate without pressuring customers
Follow all store policies and applicable age-restricted sales requirements
Assist with opening and closing duties when scheduled

Requirements
Must be 19 years of age or older
Fluent English and strong communication skills are required
Previous retail, cashier, customer service, or vape-store experience is an asset
Comfortable learning about different vape products and explaining them to customers
Basic math and cash-handling skills
Reliable, punctual, and responsible
Able to stay organized and pay attention to detail
Comfortable standing or sitting during a shift and handling/restocking boxes when inventory arrives
Able to work independently as well as with other team members
Additional languages are an asset

We are looking for someone who is dependable, friendly with customers, willing to learn, and takes pride in keeping the store organized and running smoothly.

Pay: $18.25-$20.00 per hour

Benefits
Versatile schedule

Work Location: In person

📌 Cashier/customer Service Representative Port Moody
🏢 Foggy Vapes
📍 Port Moody