Join Fluke as a Service Coordinator, overseeing quality management systems and enhancing customer service. Your expertise will drive efficiency in a 17025 accredited environment.
As a Service Coordinator, you will handle customer escalations, process orders, and maintain critical quality control records. With approximately three years of experience in a fast-paced setting, this role requires operational knowledge and excellent communication skills. Engage with both internal teams and customers to meet their service needs effectively.
Key Responsibilities:
• Manage order processing in Oracle/CRM software
• Ensure timely movement of equipment to vendors
• Perform QA checks on returned items from labs
• Communicate job statuses to customers
• Participate in quality documentation updates
Requirements:
• Associate’s degree or equivalent experience
• Proven track record in customer service roles
• Proficient in technical documentation and record management
• Robust organizational and detail-oriented mindset
• Ability to lift up to 50 lbs
Leverage your customer service and quality expertise to drive Fluke's commitment to safety and productivity.
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📌 Service Coordinator - Quality Management (Mississauga)
🏢 Fluke
📍 Mississauga