Elevate customer experiences at Comox Valley Dodge as a Service Appointment Coordinator. Connect with clients, manage service appointments, and enhance communication between customers and service teams.
Join one of Canada's Best Managed Companies, part of Trotman Auto Group, as a full-time Service Appointment Coordinator. This role focuses on delivering exceptional customer service while handling inquiries, scheduling appointments, and ensuring operational efficiency. Your robust communication skills and attention to detail will enhance customer interactions and foster lasting relationships.
Key Responsibilities:
• Schedule service appointments via phone and email
• Assist customers with inquiries and service needs
• Communicate effectively with Service Advisors and Technicians




• Generate appointments through retention programs
• Conduct post-service follow-up calls for satisfaction
Requirements:
• Experience in customer service or business development
• Strong interpersonal and communication skills
• Proficiency with MS Office and computer systems
• Valid BC Class 5 or 7 driver’s license
• Ability to document and manage customer interactions
Become a key player in delivering top-notch service at Comox Valley Dodge, enhancing customer satisfaction and operational success.
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📌 Customer Service Coordinator at Comox Valley Dodge
🏢 Trotman Auto Group
📍 Comox