Drive Member engagement as a Front Desk Associate at GoodLife Fitness. Your welcoming attitude and customer service skills will make every visit memorable for our Members.
In the role of Front Desk Associate, your mission is to create a tidy and welcoming atmosphere. You will greet Members upon arrival, handle phone calls efficiently, and assist with queries related to services and memberships. Your focus on creating positive interactions will encourage Members to achieve their fitness goals effectively.
Key Responsibilities:
• Warmly greet Members and process check-ins
• Answer incoming calls; take messages and book appointments
• Support members with FitFix and Cardio machine inquiries
• Address feedback and issues with a helpful approach
• Maintain cleanliness standards and assist with club runs
Requirements:
• CPR-A & AED certifications mandatory
• Must obtain Smart Tan certification in 3 months
• Excellent communication and rapport-building skills
• Enthusiastic customer service approach
• Prior experience in sales is advantageous
Enhance your customer service and fitness knowledge while contributing to the GoodLife community.
#J-18808-Ljbffr