What You Will Do
Communicate with customers primarily by phone and email
Provide timely quotations and accurate order processing and delivery
Recommend alternate products based on cost, availability or specifications
Process customer transactions such as orders and returns
Educate customers about features and benefits of products to improve product related sales and customer satisfaction
Communicating with Outside Sales people to update customer contracts and coordinate deliveries
Assisting with select returns and warranties
Prepare small to medium size job quotations
Provide phone and email quotes to customers.
Source and price product as per quote request.
Maintain records of job quotes.
Other duties/responsibilities as assigned.
About You
You possess a solid mathematical aptitude
You have positive organizational and communication skills
You are detail oriented in a deadline driven workplace
You have strong computer skills
Your industry related experience is considered an asset