Client and Contractor Management Specialist Full time Calgary, Calgary, AB, CA Are you passionate about driving operational excellence and client satisfaction? Do you enjoy speaking with clients and helping them find solutions? We're seeking a dynamic individual to join our team as a Client and Contractor Management Specialist In this role, you'll work directly with our clients to improve the management of their contract-based work forces.

You will work directly with our clients to onboard recent contractors and support the initiation of the contractors launch and fulfilment of their contracts. This is a fast-paced dynamic role that will grow to consist of working with up to 250+ contractors across a variety of disciplines and clients. A keen focus on contract governance and compliance and a desire to work in a fast-paced fun team will be key.

If you are ready to make a significant impact through your work with clients and consultants in the dynamic contingent workforce space, we would love to hear from you.

Compensation structure that includes both base and bonus pay ~ 3 weeks of paid vacation plus 6 flex days ~ A commitment to learning – training, resources and tools provided to all employees ~ Contract management: Ensure accurate and complete client and contractor contract execution. Manage and ensure client compliancy requirements have been satisfied by completing monthly audits.

Build trusted client and contractor relationships: Regularly meet with program sponsors,



the program office and key stakeholders to effectively manage the contingent worker payrolling program per the scope of our agreement. Work with the leadership team to successfully negotiate the renewal of the contract with favorable terms, rates and duration.

Effective contractor onboarding: Work closely with the client to ensure timely and accurate onboarding of each contractor.

Maintain and Monitor Delivery Excellence: Ensure processes on assigned accounts are being managed and administered successfully in accordance with the client Master Services Agreements (MSA) and S.i. Systems policies. Prioritize key deliverables, including scanning for urgent emails, identifying important correspondences, delegating tasks when possible, scheduling dedicated time for deep work, and using email filters to streamlined organization. 3+ years of customer /client facing experience within a professional office environment (such as contact centers, financial services client management, claims management, payroll administration, senior office management, contract administration) ~ Manage multiple clients and deadlines, prioritizing key activities ~ Advanced MS Office skills (Outlook, PowerPoint, Excel, OneNote, MS To Do) ~ Strong social skills to interact with individuals at all levels of the client organization Ability to learn new complex ideas in a short time frame We provide equitable treatment and accommodation to ensure barrier-free employment If you require accommodation due to a disability, please contact Human Resources to ensure that you can fully access and participate in our recruitment process. #

📌 Client and Contractor Management Specialist (Calgary)
🏢 S.I. Systems ULC
📍 Calgary