Elevate client partnerships with Insurance Systems Inc. (ISI) as an Account Manager in Toronto. Focus on enhancing client satisfaction through effective issue resolution and proactive engagement.

The Account

Manager role at ISI is designed for individuals with 5 to 7 years of experience in account management or project delivery, particularly in insurance technology. Your deep understanding of enterprise systems and client needs will drive successful interactions. Collaborate closely with cross-functional teams to deliver tailored solutions that promote client retention and growth. Key Responsibilities:

- Oversee client software release management processes
- Monitor support ticket trends for actionable improvements




- Lead communication during planning and resolution calls
- Build solid client credibility through results-oriented actions
- Provide structured feedback to junior Account Managers

Requirements:

- 5 to 7 years of relevant client services experience
- Knowledge of business workflows and insurance operations
- Excellent presentation and interpersonal skills
- Ability to resolve risks and suggest enhancements
- Experience leading and mentoring junior team members

Contribute to ISI’s mission by enriching client relationships with focused support and solutions.

📌 Client-Focused Account Manager at ISI (Toronto)
🏢 Insurance Systems
📍 Toronto