Elevate client experiences as a Client Service Representative at CIBC's Ottawa branch. Engage with clients, resolve issues, and assist them in managing financial services for their goals. In this on-site role, part of the Personal and Business Banking Team, you’ll be instrumental in helping clients navigate their banking needs.

This involves a keen understanding of financial products and a dedication to exceptional customer service. Flexibility in working hours is essential, including evenings and weekends across multiple banking centers. Key Responsibilities:

- Assist clients in managing their banking accounts and services
- Enhance client interactions by connecting them with relevant team members
- Approach problem-solving with empathy and accountability
- Leverage technology to facilitate digital banking solutions
- Foster solid client relationships through meaningful engagement

Requirements:

- Proven experience in client service roles
- Strong interpersonal and communication skills
- Knowledge of financial service products
- Ability to manage time and work under pressure
- Commitment to continuous personal and professional growth

Deliver outstanding client service and help CIBC build lasting relationships in Ottawa.

📌 Client Service Representative at CIBC Ottawa
🏢 CIBC
📍 Ottawa