Elevate guest experiences at Aloft Montreal Airport as a full-time Guest Service Supervisor. You’ll be the vibrant face of the hotel, engaging with guests and ensuring seamless operations. Responsible for driving daily front office operations, the Guest Service Supervisor collaborates with the Guest Service Manager to set service standards. You will supervise registrations, train team members on procedures, and resolve guest issues efficiently.

Your role is crucial to the hotel’s social and interactive setting, creating lasting impressions for every visitor. Key Responsibilities:
Ensure smooth guest service operations in the manager's absence
Supervise guest registration and check-out processes
Train team on service standards and procedures




Promote teamwork through effective communication
Maintain accurate room status information and resolve guest issues Requirements:
Previous supervisory experience in hospitality preferred
Exceptional interpersonal and communication skills
Proficient in property operating systems and MS Office
Ability to work flexible schedule including nights and weekends
Thrive in a high-pressure, quick-paced environment Lead a dynamic front office team and embody the Aloft spirit for guests at Aloft Montreal Airport.

📌 Aloft Montreal Guest Service Supervisor
🏢 Silver Hotel Group
📍 Montreal