Lead the Contact Centre at The Home Depot Canada as a Bilingual Supervisor. Provide exceptional customer service and develop your team to drive success in a hybrid work setting.

The Home Depot

Canada seeks a Bilingual Contact Centre Supervisor. This role emphasizes leadership through effective communication and conflict management, ensuring associates are well-equipped and motivated. You will also foster a customer-centric culture aligned with corporate values while ensuring adherence to operating procedures. Key Responsibilities:
Exemplify positive behaviors and attitudes for associates
Communicate and uphold Home Depot’s Standard Operating Procedures
Supervise staffing and performance management effectively
Support associates with coaching and talent development
Maintain robust business partnerships to enhance customer experiences Requirements:
Minimum one year in a supervisory role
Proficient in Microsoft Suite and technology
Solid leadership and communication skills
Knowledge of customer service best practices
High school diploma or equivalent required Utilize your bilingual skills to inspire and develop your team while achieving excellence in customer service.

📌 Bilingual Supervisor At Home Depot Toronto
🏢 The Home Depot
📍 Toronto