Join Federated Insurance as a Customer Service Specialist and thrive in a hybrid work workplace. Provide unparalleled support to our Commercial Insurance Specialist while ensuring client satisfaction.

This Client Service Associate role is perfect for individuals with front-line customer service experience who excel in communication and detail-oriented tasks. You will assist in managing day-to-day operations of the CIS book of business while ensuring that our clients receive the highest level of service possible.

Key Responsibilities: • Handle high-volume customer requests and queries • Assist the Commercial Insurance Specialist in operations • Exhibit flexibility in managing multiple tasks • Ensure timely and accurate communication with clients • Maintain exceptional attention to detail

Requirements: • Completion of post-secondary education • At least 2 years of customer service experience • Strong team-oriented mindset • Proficiency in Microsoft Office suite • Drive for delivering excellent performance

Become part of a dedicated team that values your contributions at Federated Insurance. #J-18808-Ljbffr

📌 Customer Service Specialist - Hybrid Role (Winnipeg)
🏢 Northbridge Financial
📍 Winnipeg