Drive production excellence at RBC Capital Markets as Associate Director focused on Murex support in Toronto. Lead global teams and leverage robust technical skills in Fixed Income. In this role, you will oversee a global production support team, ensuring optimal service for the Murex platform and other critical applications.

Your experience in incident management and operational support will drive production stability as you address user needs across Fixed Income Rates and Credits, encompassing front, middle, and back office operations. Key Responsibilities:
Lead global support for Murex and related applications
Manage incident response and problem management processes
Drive data-driven improvements in production stability
Oversee support incident logging and reviews
Collaborate with internal teams on infrastructure management Requirements:
7+ years in IT with Capital Markets knowledge
3+ years experience with Murex
Solid skills in Linux, SQL, and scripting languages
Experience with database and infrastructure management
Ability to manage priorities from trading desks Utilize your leadership and technical acumen to ensure top-tier production support at RBC Capital Markets.

📌 Associate Director, Murex Support Toronto
🏢 RBC
📍 Toronto