Enhance customer satisfaction as a Bilingual Customer Service Representative in a permanent, full-time role. You'll process orders and manage complaints across Canada and the U.S., ensuring transparent communication. In this position, reporting to the Customer Service Manager, you'll manage the complete order processing cycle and be the primary contact for assigned accounts.

You'll collaborate with Logistics, Planning, and Operations teams to resolve issues effectively. This role demands three years of experience and fluency in both French and English to meet customer needs efficiently. Key Responsibilities:
Manage full order processing from entry to resolution
Serve as the main contact for strategic customer accounts
Collaborate with internal teams to meet delivery deadlines
Monitor account performance and suggest improvements
Handle inquiries and escalations with professionalism Requirements:
High school diploma required
Minimum three years of customer service experience
Bilingual in French and English necessary
Experience with ERP systems advantageous
Proficient in Microsoft Office Suite Showcase your commitment to customer care and productive order management in this energetic role.

📌 Bilingual Customer Service Representative Brossard
🏢 VegPro International
📍 Brossard