Reports to Administration Manager (CA) and collaborates with Delivery, Service, and Customer Experience teams to process work orders, and deliveries, support overflow calls, maintain accurate customer accounts, and reconcile delivery inventory.What you’ll do:Process daily service work ordersCommunicate discrepancies or issues to the appropriate contactReceipt of goods, materials, and labor in purchase order workflowEnsure work orders are processed in a timely and efficient mannerReview open work orders and work with the service coordinator/technicians to resolveEnsure accuracy of asset movements and contract set upCoordinate and communicate with customersValidate and review customer account information to ensure compliance and accuracy. Update system information as required and obtain any missing information as neededProvide additional support to the logistics team as necessary including but not limited to answering calls, facilitating service and delivery, etc.Posting daily truck deliveries in databaseResearching and correcting any posting errors or issues with auto-post Maintain MDELs (general and inactive tank projects)Re-pricing deliveries when necessaryCommunicate discrepancies or issues to the appropriate contactAdministrative & CoordinationManage OT codesSearch LSDMaintain MDELs (general and inactive tank projects)Delivery & Forecasting SupportClose ETA and OOG logs upon delivery confirmationManage special delivery requests and forecasting logs (with exceptions)Resolve delivery disputes and exceptionsHandle customer callbacks (ETAs, access issues, missed deliveries, impacted due dates)Review EODs and PD tool updatesSupport 4Oil calls and manage 4Oil+Rent inboxes Create orders and service requestsWhat you bring:College Diploma or Equivalent Applied Training1-3 years of relevant experienceApplied Knowledge & Procedural UnderstandingProficiency in ERP/CRM platforms (e.G., SAP, Oracle, Salesforce) and Microsoft Office Suite.Familiarity with inventory reconciliation and discrepancy resolution.Adaptability and proactive problem-solving.Salary: $34,800 - $43,400 annually (based on skills, experience, qualifications, and geography).Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.Location: Calgary, AB or Cambridge, ON."Here at Superior Propane we are an equal prospect employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [email protected] to let us know how we can enhance your experience."#J-18808-Ljbffr

📌 Operations Administrator - C$34,800 - C$43,400 A Year (Winnipeg)
🏢 Superior Propane
📍 Winnipeg