We are committed to excellence and seek an experienced credit and Collections Representative to join our finance team.

Responsibilities:

- The duties of a Collections Specialist include collection calls and/or correspondence in a quick-paced goal-oriented collections department.
- Contact clients to secure payment on overdue invoices
- Investigate and resolve payment discrepancies.
- Collaborate with internal teams to resolve outstanding issues.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Provide exceptional customer service in addressing client inquiries related to accounts.
- Manages and maintains a computerized accounts receivable system; manages and maintains department records, reports, and filing systems.
- Execute appropriate collection strategies to improve period-end/monthly cash flow and other Key Performance Indicators (KPI)
- Performs other job-related duties as assigned.

Qualifications:

- Minimum 3 years of experience in accounts receivable and collections
- Proven ability to develop and implement process improvements to reduce collections cycles.
- Strong leadership skills is an asset
- Proficiency in financial software and Microsoft Excel is a must
- Excellent communication and negotiation abilities.
- Commitment to ongoing professional development.
- Knowledge/experience in working with 3rd party customer portals for invoice processing is an asset




- Knowledge of/experience with Microsoft Dynamics (Business Central) platform is an asset

What We Offer:

- A family-oriented and team-oriented work environment.
- Room for professional growth within a rapidly expanding company.
- Best in class benefits package

This posting is for an existing vacancy. We are actively reviewing resumes for this open role. Why Join Onyx-Fire Protection Services?

We’re more than just a company—we’re a community. With our headquarters in Mississauga and branches across Canada, we’re trusted by clients nationwide. We’re proud of our high-performance culture and are committed to helping our people grow and succeed.

Onyx-Fire Protection Services is an equal opportunity employer committed to fair and respectful treatment of all individuals.

We value diversity as a strength and strive to create an inclusive workplace. In accordance with provincial legislation and our Accommodation Policy, we welcome accommodation requests throughout the hiring process.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Do you have 3+ years of related collections experience

Work Location: In person

📌 Collections Specialist (Mississauga)
🏢 Onyx-Fire Protection Services
📍 Mississauga