Elevate your career with First National as a Bilingual Collections Specialist in Toronto, ON. This full-time position focuses on resolving delinquent accounts while ensuring compliance with company policies. As a Bilingual Resolution Specialist, you will engage with both English and French-speaking clients, managing and assessing a portfolio of delinquent accounts.

This role involves a strong emphasis on collections and client assistance, helping individuals budget to correct arrears and reduce future risks. Your effective communication and organizational skills will be key in navigating high-pressure situations. Key Responsibilities:

- Evaluate and collect on delinquent accounts
- Manage clients through effective budgeting advice
- Ensure adherence to company policies on collections




- Provide assessments and process settlements for accounts
- Maintain accurate records and documentation of activities

Requirements:

- Must be bilingual in French and English
- Proven ability to analyze and problem-solve effectively
- Proficiency in MS Office with a capacity for current technologies
- Strong deadline management skills under high volume
- Team player with the ability to work independently

Bring your strong communication and organizational skills to impact collections positively at First National in Toronto.

📌 Collections Specialist Bilingual at First National (Montreal)
🏢 First National Financial
📍 Montreal