Job Summary

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of administrative processes within a busy medical clinic. Your positive attitude and attention to detail will help create a welcoming environment while supporting the clinical team with efficient administrative support. This paid position offers an exciting chance to develop your skills in medical and office administration while making a meaningful difference in patient care.

Responsibilities
Greet patients and visitors warmly, creating a friendly and professional first impression
Schedule, confirm, and reschedule appointments using electronic medical records systems oscar/Juno.
Manage multi-line phone systems to answer inquiries, transfer calls, and provide information promptly
Verify patient medical records accurately
Collect patient information, process payments, and handle billing inquiries with professionalism
Maintain organized front desk operations by managing paperwork, filing, and correspondence




Assist with administrative tasks such as data entry, appointment reminders, and follow-up communications
Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete and accessible

Experience
Prior experience working as a Medical receptionist or in a medical office setting is highly preferred
Familiarity with electronic health record (EHR) systems such as Oscar or Juno is essential
Robust knowledge of medical terminology to accurately communicate with patients and staff
Proven experience managing multi-line phone systems in a fast-paced workplace
Demonstrated ability to handle administrative responsibilities with accuracy and efficiency
Previous office experience in healthcare settings that involve front desk duties and patient interaction is desirable

Join us to be part of a vibrant team dedicated to delivering exceptional patient experiences through energetic service and meticulous administrative support!

Pay: $18.50-$20.00 per hour

Expected hours: 35.0 – 45.0 per week

Benefits:
In office parking

Work Location: In person

📌 Medical Receptionist Cambridge
🏢 TOWNLINE WALK-IN & FAMILY MEDICAL CLINIC
📍 Cambridge