Account Services Representative Edmonton (Canada)

Account Services Representative Edmonton (Canada)

16 Sep
|
Ford Motor
|
Canada

16 Sep

Ford Motor

Canada

Elevate customer experiences as an Account Services Representative at Ford Credit Canada in Edmonton, AB. You’ll engage with clients, providing personalized support and skilled expertise. In this energetic role, you will become an essential part of a supportive team, representing Ford Credit Canada while enhancing customer satisfaction.

Your responsibilities will include resolving complex inquiries, ensuring seamless service delivery, and positively impacting each customer interaction. As a brand ambassador, your expertise will help foster long-term loyalty with both customers and dealers. Key Responsibilities:
Deliver superior customer satisfaction with each interaction
Support Ford initiatives using professional judgment




Problem solve account issues with financial analysis
Adhere to company policies and procedures consistently
Represent Ford Credit professionally in sensitive situations Requirements:
High School Diploma or equivalent
Excellent written and oral communication skills
Proficiency in MS Office and internal software
Comfortable handling difficult conversations
Flexibility to adapt in a high call volume setting Become a key player in establishing Ford Credit Canada as an industry leader in customer service.

📌 Account Services Representative Edmonton (Canada)
🏢 Ford Motor
📍 Canada

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