Job Overview

We are seeking an energetic and detail-oriented Service Writer to join our dynamic automotive team! In this vital role, you will serve as the primary point of contact for customers bringing their vehicles in for service. Your enthusiasm and excellent communication skills will ensure a positive customer experience while efficiently coordinating repairs and maintenance with our skilled mechanics. If you thrive in a fast-paced environment, enjoy helping people, and have a passion for automotive repair, this is the perfect prospect to accelerate your career in the automotive industry.

Duties
Greet customers warmly and listen carefully to understand their vehicle concerns and service needs
Answer telephone inquiries in qualified manner
Communicate effectively with mechanics to relay repair instructions, estimated timelines, and parts requirements
Receive and/or return stock as required
Book service appointments and co-ordinate workflow with other staff
Handle cash transactions, process payments, and manage billing with accuracy and integrity




Maintain organized records of all service transactions, customer interactions, and repair orders, warranties and maintenance records
Experience
Previous experience working in an automotive service environment is highly preferred
Proven customer service skills with a friendly, professional approach that builds trust and loyalty
Prior knowledge of Microsoft Office and Outlook required
Ability to handle cash transactions accurately and responsibly
Knowledge of automotive parts, repairs, and maintenance procedures is a valuable asset

Join us to be part of a vibrant team dedicated to delivering exceptional automotive care! Your enthusiasm, technical understanding, and commitment to outstanding service will make a real difference in our customers’ experiences.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Advantages:
Dental care
Extended health care
Life insurance
On-site parking
Store discount
Vision care

Work Location: In person

📌 Service Writer Osoyoos
🏢 OK Tire
📍 Osoyoos