Drive exceptional customer service as a Claims Supervisor at Gallagher Bassett. Oversee team operations and ensure strong customer and carrier relationships in a supportive setting.
In this leadership position, you will mentor a dynamic team dedicated to delivering outstanding claims management. Your role will emphasize training new employees, identifying their development needs, and addressing any performance issues. You’ll play a pivotal role in managing daily operations and relationships, ensuring the team thrives in an agile work culture.
Key Responsibilities:
• Conduct interviews and training for new hires
• Supervise daily activities of claims staff
• Enhance customer and carrier interaction strategies
• Reference and manage personnel performance issues
• Oversee audits and maintain accurate reports
Requirements:
• Minimum 5 years in claims adjustment, 3 years supervisory
• Necessary licensing in applicable provinces
• Knowledge of claims standards and local regulations
• Strong organizational and time management skills
• College/University degree is an advantage
Impact client experiences positively by leading an effective claims team at Gallagher Bassett.
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📌 Experienced Claims Supervisor Role (Toronto)
🏢 Arthur J. Gallagher (AJG
📍 Toronto