The Park West Inn is seeking a friendly and dedicated Front Desk Agent to be the welcoming face of our hotel. If you have a passion for hospitality and thrive on delivering exceptional guest experiences, we want to hear from you!
What You’ll Do:
Warmly greet and welcome guests with professionalism and a smile
Efficiently manage guest check-ins and check-outs
Answer phone calls promptly, providing accurate and helpful information
Assist guests with inquiries and swiftly resolve any concerns
Process payments and maintain accurate guest accounts
Collaborate with hotel departments to ensure smooth operations and guest satisfaction
Keep the front desk area neat, organized, and inviting
Support night audit duties including balancing accounts and generating reports
What We’re Looking For:
Previous experience in front desk or customer service, ideally in hospitality
Comfortable using phone systems and hotel booking software
Solid communication skills with a genuine focus on customer service
Excellent phone etiquette and understanding of guest service standards
Shifts Available:
Morning: 8:00 AM – 4:00 PM
Evening: 4:00 PM – 12:00 AM
Join us as a Front Desk Agent and help create memorable stays for our guests! We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Pay: $16.00 per hour
Work Location: In person
📌 Front Desk Agent Winnipeg
🏢 Park West Inn, Charleswood
📍 Winnipeg
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