ReStore associates are the welcoming face of Habitat for Humanity Okanagan ReStores, they are community minded and love to be a part of an organization that values its people as much as it’s mission. ReStore associates are dedicated individuals that play an significant part in our mission to provide affordable homeownership for hard-working families
Job Summary
The ReStore Associate performs all general operations and merchandising duties.
Key Duties & Responsibilities:
· Create positive, professional interactions with customers and donors, in person and over the phone
Assist customers in making purchasing decisions, upsell products to increase sales.
Maintain cleanliness, functionality, and presentation of the store to high standards.
Ensure products are displayed, cleaned, priced and merchandised effectively for maximum exposure and sales.
Process transactions efficiently and accurately using our point-of-sale system.
Uphold donor experience guidelines with tact and professionalism.
· Comply with policies and procedures to ensure safety, integrity, and ethical standards
Knowledge & Requirements:
· Good physical condition, attention to lifting and safety practices
· Effective communication and robust interpersonal skills
· Proven success at maximizing profitability and meeting sales targets
Ensure products are displayed and merchandised effectively for maximum exposure and sales.
Demonstrated professionalism and excellence in customer service, able to work independently
· Ability to adapt to changing priorities and work effectively in a quick-paced environment.
· Clean criminal record check required
· Available to work Monday to Saturday as scheduled
· Proficiency in Microsoft Teams
Working Conditions:
· Standing for long periods, steel toe shoes required
· Repetitive lifting of up to 50 lbs
· Working with public and volunteers
· Working in extreme weather conditions
Perks & Benefits
· Employee benefit package for full-time employees
· Set hours, we are closed on public holidays and Sundays
· Starting wage $18.45 with increase after 6 months