Pandora Services is looking for Community Support Workers (CSW) in the cities of Vancouver, Burnaby, Surrey, and Chilliwack.

Who We Are

Pandora Services is a Community Health Organization dedicated to assisting those who require specialized support such as: Personal care, Life Skills Training, companionship, & other personalized assistance to individuals with disabilities, living with mental health challenges, & those in need of specialized support*.* We offer a holistic approach to gain a more in-depth understanding of the Client’s personal needs and to assist in the development of a personalized Care Plan.

What the job is

Pandora support staff provide personal, social, physical and emotional support to clients. They usually work in collaboration with community outreach programs and health teams. They provide care in the community or at clients homes and assist clients & their families in need of rehabilitation and support services.

You will be expected to effectively communicate with the clients, their families, co-workers, management and any other necessary people within the clients care team.

You will also be expected to effectively write reports, complete daily charts and maintain proficiency in any other forms of communication physically or digitally.

Responsibilities The responsibilities of a Community Support Worker (CSW) include but are not limited to assisting with personal care such as grooming & feeding, helping with household chores such as cooking & cleaning while ensuring living conditions are maintained to keep a hygienic & healthy environment and arranging transportation as needed. Some clients' needs may also require CSW’s to administer medication as instructed.

You will also be expected to plan social and leisure activities to aid our clients in developing relationships with other members of the community by helping them maintain contact with friends, family and other community members.



You will be expected to develop individual activity plans according to the needs of each client to ensure there is an amicable atmosphere during leisure time.

As a community support worker, it is important to help clients become more independent in their everyday lives by securing necessary training, counseling, workshops and/or support groups. Some clients may also need help acquiring opportunities such as employment to help them become more financially independent. In some cases, community support workers advocate on behalf of the client so they know their rights when it comes to legal or financial issues.

Pandora Staff are expected to learn and know other community resources available that may assist our clients and be able to educate clients on them.

Your role also includes monitoring the progress of your clients by observing their daily activities. Filing reports to a supervisor and/or manager to determine what programs work best with particular types of clients. Daily charting to properly track clients medications, behaviors and daily activities and conducting evaluations of the effectiveness of certain programs to make recommendations on ways to improve them.

It is important that support workers understand that each client is an individual with specific needs based on their unique situation. All Pandora staff will receive adequate training based on the individual client and will be able to translate their skills to the individualized care plan of the client.





Pandora staff is also expected to effectively communicate with management for any additional education and/or training if needed.

Qualifications

Ideal candidates will have good communication, time-management, organizational and interpersonal skills.

- Previous experience in a related field is preferred but not required
- Previous experience with Mental Health preferred but not required
- Grade 12 Diploma or equivalent
- Valid Level 1 First Aid & CPR Level C
- Criminal Record Checks Required
- NVCI or MANDT training an asset

Due to current client requirements, candidates must hold a valid BCdrivers license and have a reliable vehicle. Why you should chose us

At Pandora Services, it’s our Mission to help individuals connect to their community resources, strengthen professional relationships, & assist in the development of our client’s self-confidence in order to better prepare them for their future.

Our goal is to help our clients feel empowered & assist them in becoming a valued member of the community and in doing so we strive to provide our staff with the appropriate support tailored specially to you in order to help you reach your fullest potential.

Job Types: Casual, Permanent, Part-time, Full-time

Pay: $23.00-$28.00 per hour

Expected hours: No more than 40.0 per week

Perks

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off

Application question(s):
- Are you a Canadian Citizen and/or are you eligible to work in Canada?

Education:
- Secondary School (required)

Experience:
- personal care: 1 year (preferred)
- Mental Health : 2 years (preferred)
- Violence Prevention: 1 year (preferred)

Licence/Certification:
- First Aid & CPR-C Certification (required)
- Non-restricted Drivers License (required)

Willingness to travel:
- 25% (required)

Work Location: On the road

📌 Community Support Worker (Metro Vancouver)
🏢 Pandora Services
📍 Metro Vancouver