We're currently looking for a full-time Restaurant Supervisor for afternoon/evening shifts. In this role, you would be responsible for the daily supervision of staff to ensure that Hotel Gelato's quality and customer service standards are constantly being met. You must be confident working effectively with as a leader and delegating tasks to ensure our cafe is running smoothly and efficiently.

Primary Responsibilities
Serving customers
Keep the cafe clean, organized and fully stocked by ensuring staff are following daily/weekly checklists
Enforce staff policies and procedures and Hotel Gelato standards, especially with regards to customer service
Initiate and execute special projects that improve an area of the business
Reporting to management anything noteworthy in regards to waste, food, staff, maintenance and inventory
Ensuring the cafe is properly closed at the end of the evening

Qualifications
Previous barista/cafe experience is required
Previous customer service experience is required




Experience operating a POS system is required
Possession of a valid Food Handler’s Certificate is required
Possession of a valid Smart Serve Certificate is required

Working Conditions
Work is performed in a typical cafe setting
Some physical strength required, including repetitive movement and some lifting up to 40 lbs
Prolonged periods of standing are required

Work remotely
No

Job Type: Full time

Pay: From $20.00 per hour

Perks:
Discounted or free food
Paid time off
Store discount

Ability to commute/relocate:
Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
Do you have a valid Smart Serve Certification?

Experience:
Restaurant: 1 year (preferred)

Licence/Certification:
Food Handler Certification (preferred)
Smart Serve Certificate (preferred)

Shift availability:
Night Shift (required)

📌 Hotel Gelato Supervisor Toronto
🏢 Hotel Gelato
📍 Toronto