Drive operational excellence at Cethos as the Head of Operations in Calgary. Oversee project delivery, build a dynamic team, and enhance quality across our service lines.
As our first dedicated operations leader, you will partner with founders to manage end-to-end project delivery. This role involves overseeing linguistic validation, cognitive debriefing, and certified translation while driving efficiency for global clinical trials. You will lead a growing operations team, ensuring quality, timely delivery, and financial performance.
Key Responsibilities:



- Own delivery across all multi-language project service lines - Lead and develop project managers and coordinators - Track key performance metrics and client satisfaction - Manage workflows in our project portal and automate tasks - Ensure quality compliance with ISPOR and ISO 17100 standards
Requirements: - 5+ years operations experience in language services or CRO - Proven leadership in team settings, Canadian or international - Familiarity with translation production workflows - Solid communication skills, working in office required - Legal authorization to work in Canada
Shape Cethos’ operations and ensure impactful deliveries for clinical trials.#J-18808-Ljbffr

📌 Lead Operations At Cethos In Calgary Winnipeg
🏢 Cethos Translation Services
📍 Winnipeg