Join CIBC as a Credit Counsellor, helping clients navigate their financial obligations in Toronto. Focus on enhancing client relationships while discussing repayment options for CIBC products. In this role, you will be part of the Client Account Management Department.

Your main responsibilities include engaging with various clients, assessing their situations, and proposing effective repayment strategies. The position demands flexibility for shift work, necessitating availability for evenings and weekends. Key Responsibilities:

- Connect with clients to discuss repayment and financial solutions
- Take ownership of calls, ensuring client satisfaction
- Analyze information to identify client needs and concerns
- Meet performance metrics through effective customer engagement
- Manage multitasking efficiently while assisting clients

Requirements:

- Minimum experience in financial services or collections
- Strong problem-solving and client engagement skills
- Ability to work in a fast-paced setting
- Flexibility for varied shifts, including weekends and evenings
- Skills in negotiation and financial planning

Contribute meaningfully to clients' financial journeys as a dedicated Credit Counsellor at CIBC.

📌 Credit Counsellor at CIBC Toronto
🏢 CIBC
📍 Toronto